Accessibility
Everyone should have a fantastic day at Heide Park Resort.
We have compiled the most important information and guidelines to ensure that our guests with special needs have a fantastic and unforgettable experience at Heide Park Resort.
If you require further information, please contact our guest services team after you arrive at Heide Park Resort. You will find them at the service centre right at the park entrance.
Accessibility
Find out more about accessibility for guests with disabilities in the park and on our rides. You can also find out more about toilets, car parks, assistance dogs and similar topics.
accompanying person
If you need to bring an accompanying person to Heide Park Resort, they can also purchase a discounted ticket for EUR 30.00. The price for people with disabilities and their accompanying persons remains the same throughout the season.
Schwer-in-Ordnung Pass
We offer our "Schwer-in-Ordnung Pass" for people with severe disabilities. This pass entitles the holder to six rides of their choice without waiting time via the express entrance or exit of the ride, provided that no express ticket is available. Persons with a severe disability card marked H, B, G and/or a degree of disability of at least 80 are eligible to receive this pass. The pass is non-transferable and is only valid for the disabled guest and one accompanying person, provided that both are travelling together. You can obtain the pass on site at our Service Centre upon presentation of your severe disability card.
For our blind guests
You can use almost all of our attractions with an accompanying person who must be at least 16 years old and who will relay and give you instructions in the event of an evacuation. For safety reasons, normal operation of the Mountain Rafting ride is not possible. We reserve the right to refuse your ride on the bobsleigh track and will decide on a case-by-case basis depending on the disruptions that have occurred on the day.
For our deaf guests
You may enjoy all of our attractions with an accompanying person, who must be at least 16 years of age and able to relay our instructions to you in the event of an evacuation.
Everyone should have a fantastic day at Heide Park Resort.
The sunflower ribbon makes guests with an invisible disability visible.
| Reduced admission | Price (p.P.) | Book |
|
Wheelchair users (Ticket only valid in conjunction with a severely disabled pass if the person is permanently confined to a wheelchair) |
0€ | book now |
|
Visitors with disabilities (Valid upon presentation of a disability card) |
30€ | book now |
|
Accompanying person for visitors with disabilities
|
30€ | book now |
